Our Job Opportunities

Job Summary

We are looking for an energetic and customer-focused On-Ground Executive who will represent Majhe App in the field. The candidate will be responsible for explaining the app and its services to consumers, helping them download and operate the app, assisting with registrations and bookings, and creating awareness about Majhe App.

Key Responsibilities

• Visit residential areas, markets, businesses, and other designated locations to promote Majhe App.
• Explain to consumers what Majhe App is and how it can benefit them.
• Demonstrate the app and guide consumers through registration and account setup.
• Help customers understand how to use different features and services on the app.
• Assist users with bookings, orders, payments, and basic app-related queries.
• Help customers troubleshoot basic issues while using the application.
• Encourage new users to download, register, and actively use Majhe App.
• Educate consumers about new services, offers, and features.
• Collect customer feedback and communicate suggestions or complaints to the relevant team.
• Support customer acquisition and awareness campaigns.
• Maintain daily records of customer interactions, registrations, demonstrations, and field activities.
• Coordinate with the Sales, Operations, Onboarding, and Customer Support teams.
• Ensure a professional and positive customer experience during every interaction.
• Perform other field and operational duties assigned by the management.

Requirements

• 0–2 years of experience in field sales, customer service, marketing, onboarding, delivery, or a similar role.
• Freshers with good communication and customer-handling skills can also apply.
• Good communication and interpersonal skills.
• Comfortable approaching and speaking with customers directly.
• Basic knowledge of smartphones and mobile applications.
• Ability to explain app features in a simple and easy-to-understand manner.
• Knowledge of local areas in Goa will be an advantage.
• Ability to communicate in English, Hindi, and Konkani is preferred.
• Willingness to travel and work extensively on-ground.

Location: Goa (Field + Office)

Employment Type: Full-time

About the Role

MajheApp is looking for a dynamic and customer-focused Onboarding Executive to help expand our network of vendors, merchants, delivery partners, and service providers across Goa. The ideal candidate will be responsible for onboarding new partners, ensuring a smooth registration process, and providing the necessary guidance to help them successfully use the MajheApp platform.

Key Responsibilities

• Identify and onboard new vendors, merchants, delivery partners, and service providers.
• Explain MajheApp's platform, features, and benefits to prospective partners.
• Assist partners with registration, documentation, and KYC verification.
• Ensure accurate collection and submission of required documents.
• Train partners on using the MajheApp Vendor/Partner application.
• Coordinate with internal teams to ensure timely activation of partner accounts.
• Resolve onboarding-related queries and provide post-onboarding support.
• Maintain accurate records of onboarding activities and partner information.
• Achieve monthly onboarding and activation targets.
• Build and maintain strong relationships with partners to ensure long-term engagement.
• Provide market feedback and identify opportunities for business growth.

Required Qualifications

• Bachelor's degree in Business, Marketing, Commerce, or a related field (preferred).
• Minimum 1–2 years of experience in onboarding, sales, customer success, business development, or field operations.
• Freshers with excellent communication skills and a willingness to learn are encouraged to apply.

Required Skills

• Excellent communication and interpersonal skills.
• Strong negotiation and relationship-building abilities.
• Good organizational and time-management skills.
• Ability to work independently and meet targets.
• Basic knowledge of MS Office and mobile applications.
• Comfortable with field visits and meeting partners across Goa.

Preferred Requirements

• Fluency in English, Hindi, and Konkani (Marathi is an added advantage).
• Valid two-wheeler driving licence and own vehicle preferred.
• Familiarity with food delivery, e-commerce, or service marketplace platforms is a plus.

What We Offer

• Competitive salary with attractive performance incentives.
• Travel allowance for field visits.
• Professional growth and career advancement opportunities.
• Training and continuous learning programs.
• A collaborative and fast-growing work environment.

Company: MajheApp

Position: Customer Support Executive

Location: [Goa]

Employment Type: Full-time

Shift: Rotational (Day & Night Shifts)

About MajheApp

MajheApp is committed to delivering a seamless digital experience for our users. We are looking for a customer-focused and proactive Customer Support Executive who is passionate about helping customers and ensuring a high level of customer satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, and WhatsApp in a professional and timely manner.
• Resolve customer issues, complaints, and service requests while maintaining a positive customer experience.
• Assist customers with app usage, onboarding, account-related queries, and basic troubleshooting.
• Escalate complex issues to the appropriate internal teams and ensure timely follow-up until resolution.
• Maintain accurate records of customer interactions, complaints, and support tickets.
• Monitor customer feedback and share insights with the relevant teams to improve customer experience.
• Meet defined service-level agreements (SLAs) and customer satisfaction targets.
• Stay updated on MajheApp's products, features, and policies.

Required Qualifications

• Bachelor's degree in any discipline (preferred).
• 0–2 years of experience in customer support, customer service, or a similar role. Freshers with excellent communication skills are encouraged to apply.
• Excellent verbal and written communication skills in English, Hindi , Konkani and Marathi.
• Strong problem-solving and interpersonal skills.
• Basic computer proficiency; experience with CRM or helpdesk tools is a plus.
• Ability to multitask and work efficiently in a fast-paced environment.
• Willingness to work in rotational day and night shifts, including weekends and public holidays, as per business requirements.

Preferred Skills

• Customer-first mindset with empathy and patience.
• Strong listening and communication skills.
• Good organizational and time-management abilities.
• Ability to work independently and collaboratively in a team environment.
• Positive attitude and eagerness to learn.

Work Schedule

• Rotational Day & Night Shifts.
• Weekly rotational off.
• Flexibility to work weekends and holidays based on business needs.

Key Performance Indicators (KPIs)

• Customer Satisfaction (CSAT)
• First Response Time (FRT)
• Resolution Time (TAT)
• First Contact Resolution (FCR)
• SLA adherence
• Quality and accuracy of customer interactions

What We Offer

• Competitive salary and shift allowances (where applicable).
• Comprehensive training and onboarding.
• Career growth and learning opportunities.
• Supportive and collaborative work environment.
• Opportunity to be part of a fast-growing technology company.

Join MajheApp if you're passionate about helping customers, solving problems, and delivering exceptional support experiences while working in a dynamic 24/7 support environment.

Job Summary

Majhe App is looking for a dynamic and customer-focused Key Account Manager to build and maintain strong relationships with our key business partners and clients. The ideal candidate will be responsible for managing strategic accounts, driving customer satisfaction, identifying growth opportunities, and ensuring seamless coordination between clients and internal teams.

Key Responsibilities

• Manage and nurture relationships with assigned key accounts.

• Serve as the primary point of contact for clients and resolve their queries in a timely manner.

• Understand client requirements and provide suitable solutions using Majhe App's products and services.

• Ensure successful onboarding and ongoing engagement of business partners.

• Identify opportunities for account growth, upselling, and cross-selling.

• Monitor account performance and prepare regular reports on client activities and business growth.

• Coordinate with Sales, Operations, Customer Support, Marketing, and Product teams to ensure smooth service delivery.

• Conduct regular meetings and business reviews with clients to strengthen partnerships.

• Handle escalations professionally and ensure prompt resolution.

• Track market trends, customer feedback, and competitor activities to recommend improvements.

• Maintain accurate account records and update CRM systems regularly.

• Achieve monthly, quarterly, and annual revenue and retention targets.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

• 2–5 years of experience in Key Account Management, Client Relationship Management, Business Development, or Sales.

• Experience in a technology platform, marketplace, SaaS, or mobile application environment is preferred.

• Strong communication, negotiation, and relationship-building skills.

• Excellent problem-solving and organizational abilities.

• Proficiency in MS Office and CRM tools.

• Ability to manage multiple accounts simultaneously and work in a fast-paced environment.

Key Skills

• Account Management

• Client Relationship Management

• Customer Success

• Business Development

• Negotiation & Sales

• Communication & Presentation

• Analytical & Problem-Solving Skills

• Time Management

• CRM Management

• Team Collaboration

Preferred Attributes

• Customer-centric mindset with excellent interpersonal skills.

• Ability to understand business needs and provide value-driven solutions.

• Self-motivated, target-oriented, and proactive.

• Strong follow-up and coordination skills.

• Willingness to travel for client meetings, if required.

Employment Type

Full-Time

Location

As per company requirement.

Why Join Majhe App?

• Opportunity to work with a fast-growing digital platform.

• Collaborative and innovative work environment.

• Career growth and learning opportunities.

• Performance-based incentives and recognition.

• Be a part of building meaningful partnerships that drive business success.

Social Media | Performance Marketing | Digital Marketing

Location: Goa

Employment Type: Full-Time

Experience: Minimum 2 Years

About the Role

Majhe App is looking for an AI Manager with strong experience in social media, performance marketing, digital marketing, and AI-powered marketing tools. The candidate will be responsible for developing and executing digital strategies that increase brand awareness, customer acquisition, engagement, and business growth.

Key Responsibilities

• Develop and manage social media strategies across Instagram, Facebook, LinkedIn, YouTube, and other relevant platforms.

• Plan, launch, monitor, and optimize performance marketing campaigns.

• Manage paid advertising campaigns on Meta, Google, and other digital platforms.

• Use AI tools for content creation, campaign optimization, audience research, analytics, and automation.

• Develop content calendars, campaign concepts, creatives, captions, and marketing copy.

• Analyze campaign performance and prepare regular reports on key marketing metrics.

• Track leads, conversions, CAC, ROAS, engagement, and overall campaign ROI.

• Identify trends, competitors, and new digital marketing opportunities.

• Work closely with the creative, sales, and operations teams to execute marketing campaigns.

• Implement marketing automation and AI-driven workflows to improve efficiency.

• Continuously test and optimize campaigns, creatives, audiences, and landing pages.

• Stay updated with the latest AI tools, social media trends, advertising platforms, and digital marketing strategies.

Requirements

• Minimum 2 years of experience in digital marketing, social media marketing, performance marketing, or a related field.

• Strong understanding of Meta Ads, Google Ads, social media platforms, and digital marketing analytics.

• Hands-on experience with AI tools such as ChatGPT and other AI-based content, marketing, and automation tools.

• Good understanding of SEO, SEM, lead generation, content marketing, and conversion optimization.

• Strong analytical and problem-solving skills.

• Ability to manage multiple campaigns and projects simultaneously.

• Excellent communication and creative thinking skills.

• Experience working with startups, technology companies, mobility platforms, marketplaces, or consumer-facing apps will be an advantage.

Key Performance Areas

• Customer acquisition and lead generation

• Social media growth and engagement

• Paid campaign performance and ROAS

• Brand awareness and reach

• Conversion rate optimization

• AI-driven marketing automation

• Marketing ROI and campaign efficiency

Preferred Candidate

A candidate who is data-driven, creative, AI-savvy, and hands-on with digital marketing, with the ability to independently plan, execute, analyze, and improve marketing campaigns.

Salary: As per experience and industry standards

Location: Goa

Job Type: Full-Time

About the Role

Majhe App is looking for a creative and talented Graphic Designer & Video Editor to create impactful visuals and engaging video content that strengthens our brand across digital platforms. If you're passionate about design, storytelling, and creating content that stands out, we'd love to hear from you.

Key Responsibilities

• Design creatives for social media, digital marketing, website, and app.

• Edit reels, promotional videos, advertisements, and motion graphics.

• Create branding materials, banners, brochures, and presentations.

• Collaborate with the marketing team to execute creative campaigns.

• Ensure brand consistency across all digital and offline communication.

Requirements

• 3–5 years of experience in graphic design and video editing.

• Proficiency in Adobe Photoshop, Illustrator, Premiere Pro, After Effects, and Canva.

• Strong understanding of social media content and current design trends.

• Excellent creativity, attention to detail, and time management.

• A strong portfolio showcasing design and video editing work is mandatory.

Preferred

Experience with startups, digital marketing agencies, e-commerce, food delivery, mobility, or technology companies is an added advantage.

Why Join Majhe App?

• Be part of one of Goa's fastest-growing technology startups.

• Work on exciting campaigns with real business impact.

• Opportunities for learning, creativity, and career growth.

• Competitive salary based on experience.

Ready to create content that makes an impact? Apply now by sharing your resume and portfolio.